Air France's cancellation policy
+1-855-771-5775 (USA) & +44 800-054-8258 (UK)
Air France's cancellation policy allows passengers to request a refund or change their flight. Refunds are subject to the laws and regulations of the country where the ticket was purchased.
Requesting a refund  +1-855-771-5775 (USA) & +44 800-054-8258 (UK)
Passengers can request a refund through the My Bookings section of the Air France website or mobile app
Passengers can also complete an online form if they are unable to request a refund through the app or website
Refunds are not available for group rates and allotments
Changing a flight
Passengers can change their flight by contacting Air France's online customer service
Changes must be made before the original flight's departure date
Cancellation fees
Air France may charge service fees for changing or canceling a flight
There are no service fees for canceling online or at the airport before the flight
Compensation
Passengers may be eligible for compensation if their flight is canceled
Compensation can be requested as a non-refundable transportation credit voucher or cash compensation
Can we get a full refund on flight cancellation?
How to cancel a flight without penalty?
How to request a refund from Air France?
What is the cancellation policy on airline tickets?
Is Air France cancellation policy 24 hours?
Can I cancel international flight within 24 hours?
Can I get a refund from Air France?
Is Air France customer service 24 hours?
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Air France rewarded for its health and safety measures


NEED TO CHANGE OR CANCEL YOUR TICKET? WHAT YOU SHOULD KNOW
My flight has been canceled
+1-855-771-5775 (USA) & +44 800-054-8258 (UK)
POSTPONE MY TRIP Your flight has been canceled and you would like to travel on another flight? Please contact our online customer service to change your booking. Please note: any changes must be made prior to the departure date of your original flight. Contact our online customer service CANCEL MY TRIP Your flight has been canceled and you no longer wish to travel? You can request a refund* from the My Bookings** section of our site or mobile app. Please note: Refunds are subject to the laws and regulations of the country in which you purchased your ticket. Request a refund in My Bookings * Except for group rates and allotments ** If you cannot request a voucher or refund in My Bookings, please complete our online form to send us your request. Processing times are currently several weeks.
Tickets issued before March 1, 2022, for travel on or before June 30, 2022
POSTPONE MY TRIP Your flight is scheduled as planned but you prefer to travel later? Whatever the reason, you can postpone* your trip before the departure date of your flight with no change fees. However, if the original fare is no longer available, you will only pay the price difference. Most tickets can be changed directly in My Bookings via the app or on our website. If you are unable to do so, please contact our customer service online. Postpone my trip in My Bookings * Except for group fares and allotments. CANCEL MY TRIP Your flight is scheduled as planned but you no longer wish to travel? You can request a refundable travel voucher to book a new flight, regardless of your ticket conditions. Vouchers are valid for one year following the date of issue. You can also request a refund* if your ticket conditions allow it. To do so, go to My Bookings** on our app or website. * Except for group fares and allotments. ** If you cannot request a voucher or refund in My Bookings, please complete this form to send us your request. Processing times are currently several weeks.
Tickets issued before March 1, 2022, for travel on or after July 1, 2022
POSTPONE MY TRIP Your flight is scheduled as planned but you prefer to travel later? Whatever the reason, you can postpone* your trip before the departure date of your flight with no change fees. However, if the original fare is no longer available, you will only pay the price difference. Most tickets can be changed in My Bookings via the app or on our website. If you are unable to do so, please contact our customer service online. Postpone my trip in My Bookings * Except for group fares and allotments. CANCEL MY TRIP Your flight is scheduled as planned but you no longer wish to travel? You can request a non-refundable travel voucher* to book a new flight. Vouchers are valid for one year following the date of issue. All refund requests will be processed according to your ticket's fare conditions. You can submit your request via My Bookings** on our app or website. * Except for group fares and allotments. ** If you cannot request a voucher or refund in My Bookings, please complete this form to send us your request. Processing times are currently several weeks.
Tickets issued between March 1, 2022 and June 28, 2022
POSTPONE MY TRIP Your flight is scheduled as planned but you prefer to travel later? Whatever the reason, you can postpone* your trip before the departure date of your flight with no change fees. However, if the original fare is no longer available, you will only pay the price difference. Most tickets can be changed in My Bookings via the app or on our website. If you are unable to do so, please contact our customer service online. Postpone my trip in My Bookings * Except for group fares and allotments. ** If you cannot request a voucher or refund in My Bookings, please complete this form to send us your request. Processing times are currently several weeks. CANCEL MY TRIP Your flight is scheduled as planned but you no longer wish to travel? You can request a non-refundable travel voucher* to book a new flight. Vouchers are valid for one year following the date of issue. All refund requests will be processed according to your ticket's fare conditions. You can submit your request via My Bookings** on our app or website. Request a travel voucher or refund in My Bookings * Except for group fares and allotments. ** If you cannot request a voucher or refund in My Bookings, please complete this form to send us your request. Processing times are currently several weeks.
Tickets issued on or after June 29, 2022
Your flight is scheduled as planned but you wish to modify or cancel your booking?   You can modify* or cancel your booking depending on the fare conditions of your ticket. Go to My Bookings to view your ticket conditions and/or modify your trip.  Most tickets can be modified in My Bookings via the Air France app or on our website. If you are unable to do so, please contact our customer service team.  *Change fees and/or fare difference may apply.   Additional service fees may also apply for any change requests not made online. 
Air France Cancellation Policy: Key Highlights:
+1-855-771-5775 (USA) & +44 800-054-8258 (UK)
Air france offers flexibility in its cancellation policy to accommodate diverse traveler needs. The policy varies based on the type of fare purchased, the timing of cancellation, and the ticket’s terms and conditions. Here are the main highlights:
  1. Air France Cancellation Policy International: For international flights, cancellations depend on the fare class. Refundable tickets allow cancellations with minimal or no fees, while non-refundable tickets may incur a cancellation fee. It is advisable to review the fare conditions during booking.
  2. Air France Refund Policy Within 24 Hours: Air France provides a full refund for tickets canceled within 24 hours of booking, irrespective of the fare type. This applies to all flights departing at least seven days later, ensuring peace of mind for last-minute changes.
  3. Air France Cancellation Policy Award Flight: Award flights booked using Flying Blue points can be canceled. However, the refund of points and associated fees depends on the fare rules and membership level. Some fees may apply for changes or cancellations of award flights.
  4. Air France Cancellation Fee: The cancellation fee varies based on the ticket’s fare conditions. Economy Light and non-refundable tickets usually incur higher fees compared to premium fare classes. Check the specific conditions attached to your ticket for clarity.
How to Cancel Air France Flight Online
Canceling your Air France flight online is a straightforward process. Follow these steps:
  1. Visit the Air France website or mobile app.
  2. Log in to your account using your booking reference or Flying Blue credentials.
  3. Navigate to the “Manage My Booking” section.
  4. Select the flight you wish to cancel and review the cancellation conditions.
  5. Confirm the cancellation and keep a copy of the confirmation email for your records.
For additional assistance, contact Air France customer service to resolve any issues.

Air France Refund Process and Status
Once you cancel a flight, you may be eligible for a refund based on the ticket’s fare rules. Here’s what to know about the refund process:
  • Refund Eligibility: Refundable tickets qualify for a refund minus any applicable fees. Non-refundable tickets may not be eligible unless the cancellation is due to extraordinary circumstances, such as medical emergencies or operational disruptions.
  • Tracking Air France Refund Status: After submitting your refund request, you can monitor its status online via the “Refunds” section on the Air France website. Refund processing typically takes 7-20 business days, depending on the payment method.
Modifying Your Air France Flight
If canceling is not an option, Air France allows passengers to modify their bookings. Here are the key points:
  • Air France Change Flight Date Fee: The fee for changing flight dates depends on the fare conditions. Flexible tickets often permit date changes without additional costs, while restricted fares may charge a fee.
  • Air France Cancellation Policy Points: If you’ve booked with Flying Blue points, modifications may involve a points deduction or fees. It is advisable to check the Flying Blue program’s terms for precise details.
Air France Customer Service: Your Travel Partner
Air France’s customer service is available to assist with cancellations, refunds, and modifications. You can reach them via phone, email, or social media channels. Whether you’re unsure about the cancellation policy or need help with refund processing, their team ensures prompt resolution of your queries.
Tips for Hassle-Free Cancellations
  1. Review Fare Rules: Always read the fare conditions before purchasing a ticket. Understanding the cancellation and refund policies can save you from unexpected fees.
  2. Act Quickly: Take advantage of the 24-hour cancellation window to secure a full refund without penalty.
  3. Keep Records: Save all correspondence and confirmation emails related to your booking and cancellation for reference.
  4. Use Online Tools: Leverage the Air France website or app for quicker and more convenient management of your bookings.
  5. Consult Customer Service: If in doubt, contact Air France customer service for clarification on cancellation terms or refund status.
Conclusion
Understanding the Air France cancellation policy empowers travelers to make informed decisions when plans change unexpectedly. Whether canceling an international flight, modifying award bookings, or tracking refund status, Air France offers various options to meet passenger needs. For further assistance, reach out to Air France customer service or visit their website for detailed information on how to cancel Air France flight online. Travel confidently knowing you’re supported by a flexible and customer-centric airline policy.
+1-855-771-5775 (USA) & +44 800-054-8258 (UK)