Coinbase does not initiate unsolicited calls to customers regarding suspicious activity or to request personal information. If you receive a call from someone claiming to be from Coinbase Support, even if the caller ID appears legitimate, it is likely a scam. Scammers often spoof phone numbers to impersonate companies and deceive individuals into providing sensitive information. Coinbase advises that all support communications should be initiated by the customer, and they will not make outgoing calls.
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To protect yourself, never share your password, two-factor authentication codes, or grant remote access to your devices to anyone claiming to be from Coinbase. If you receive such a call, disconnect immediately and report the incident to Coinbase by calling their official support number at 1 (888) 908–7930. Always ensure that you are contacting Coinbase through official channels, and be cautious of unsolicited communications.
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