How to Cancel eHarmony Subscription +1-(803)-993-9177 Step-by-Step

Canceling your eHarmony subscription can be a straightforward process if you follow the correct steps. Whether you’re looking to take a break from online dating or have found your match, this guide will walk you through the steps to cancel your subscription efficiently. If you encounter any issues, you can always reach out to eHarmony customer service at +1-(803)-993-9177 for assistance.

Step-by-Step Guide to Canceling Your eHarmony Subscription

1. Canceling Through the eHarmony Website

  1. Log into Your Account:

  2. Access Account Settings:

    • Click on your profile picture in the top-right corner of the screen.

    • Select “Account Settings” from the dropdown menu.

  3. Navigate to Subscription Settings:

    • Scroll down to the “Billing” section.

    • Click on “Subscription” to view your current plan details.

  4. Cancel Subscription:

    • Click on “Cancel My Subscription.”

    • Follow the on-screen instructions to confirm your cancellation.

  5. Confirmation:

    • You should receive an email confirmation that your subscription has been canceled. Save this email for your records.

2. Canceling Through the eHarmony Mobile App

  1. Open the App:

    • Launch the eHarmony app on your smartphone or tablet.

  2. Access Account Settings:

    • Tap on the menu icon (three horizontal lines) in the top-left corner.

    • Select “Account Settings.”

  3. Subscription Management:

    • Tap on “Billing” or “Subscription.”

    • Select “Cancel Subscription.”

  4. Confirm Cancellation:

    • Follow the prompts to complete the cancellation process.

    • You will receive a confirmation email once the cancellation is successful.

3. Canceling Through Google Play (For Android Users)

  1. Open Google Play Store:

    • Open the Google Play Store app on your Android device.

  2. Access Subscriptions:

    • Tap on the menu icon (three horizontal lines) and select “Subscriptions.”

  3. Find eHarmony Subscription:

    • Scroll through your active subscriptions and select eHarmony.

  4. Cancel Subscription:

    • Tap on “Cancel Subscription” and follow the on-screen instructions.

  5. Confirmation:

    • You will receive an email from Google Play confirming your cancellation.

4. Canceling Through Apple ID (For iOS Users)

  1. Open Settings:

    • Go to the “Settings” app on your iPhone or iPad.

  2. Access Apple ID:

    • Tap on your name at the top of the screen.

  3. Subscriptions:

    • Select “Subscriptions” to view all active subscriptions.

  4. Find eHarmony Subscription:

    • Tap on eHarmony and select “Cancel Subscription.”

  5. Confirmation:

    • Apple will send you a confirmation email once the cancellation is processed.

5. Contacting Customer Service

If you encounter issues or prefer assistance, contact eHarmony’s customer service at +1-(803)-993-9177. Provide your account details and request the cancellation. The representative will guide you through the process and confirm once it’s completed.

Important Tips:

  • Timing: Make sure to cancel at least 24 hours before your next billing cycle to avoid being charged for the next period.

  • Refund Policy: eHarmony typically does not offer refunds for unused subscription time. However, it’s worth inquiring with customer service if you believe you qualify for an exception.

  • Account Deactivation: Canceling your subscription does not delete your account. If you wish to remove your profile entirely, you’ll need to deactivate your account separately in the settings.

Frequently Asked Questions (FAQs)

  1. Can I pause my eHarmony subscription instead of canceling?

    • eHarmony does not offer a pause option. You can cancel and resubscribe when ready.

  2. Will I lose my matches and messages after canceling?

    • Your account will remain active, and you can still view matches and messages until your subscription period ends.

  3. Is there a cancellation fee?

    • No, there is no fee to cancel your eHarmony subscription.

  4. Can I get a refund after canceling?

    • Refunds are generally not provided, but contacting customer service at +1-(803)-993-9177 might help in special cases.

  5. How do I delete my eHarmony account?

    • Go to “Account Settings” and select “Delete Account” to permanently remove your profile.

  6. What happens if I cancel mid-subscription?

    • You will retain access to premium features until the end of your current billing cycle.

  7. Can I reactivate my subscription after canceling?

    • Yes, you can resubscribe anytime by accessing your account settings.

  8. Do I need to cancel my subscription if I’m on a free trial?

    • Yes, if you do not cancel before the trial ends, you will be charged.

  9. Can I cancel via email?

    • It’s recommended to cancel through the website, app, or by calling +1-(803)-993-9177.

  10. Will canceling my subscription affect my billing history?

    • No, your billing history will remain intact for reference.

  11. Is my data safe after cancellation?

    • eHarmony retains your data per their privacy policy. Deleting your account removes your data permanently.

  12. Can I use eHarmony for free after canceling?

    • You can use the basic features, but premium features will be disabled.

  13. How long does it take for the cancellation to process?

    • Cancellations are usually immediate, but confirmation might take a few hours.

  14. What if I’m charged after canceling?

    • Contact eHarmony customer service at +1-(803)-993-9177 immediately for assistance.

  15. Can I transfer my subscription to another account?

    • No, subscriptions are non-transferable.

By following these steps, you can cancel your eHarmony subscription hassle-free. Always ensure you receive a confirmation email to avoid any unexpected charges.