If you're trying to increase your Cash App limit from $2,500 to $7,500 but keep seeing the message "Couldn't verify your identity," you're not alone. Many users face this issue, and while Cash App has strict verification requirements, there are ways to resolve the problem.
In this article, we’ll go through the possible reasons why Cash App can't verify your identity and provide step-by-step solutions and workarounds to help you increase your sending and receiving limits on Cash App.
How to increase Cash App Limit from $2,500 to $7,500?
Cash App has different transaction limits for verified and unverified users. By default, unverified users can only send and receive up to $2,500 per week. To increase this limit to $7,500 per week, you need to complete identity verification.
Here’s how to increase your limit Cash App:
Step 1: Open Cash App
- Launch the Cash App on your mobile device.
Step 2: Go to Account Settings
- Tap on your profile icon in the top-right corner.
Step 3: Select "Verify Your Identity"
- Look for the option that asks you to verify your account.
Step 4: Provide Required Details
Cash App will ask for:
✅ Your full legal name
✅ Your date of birth
✅ Your Social Security Number (SSN) (last 4 digits)
✅ A clear photo of your government-issued ID (e.g., driver’s license, passport)
Step 5: Submit and Wait for Approval
- After submitting, Cash App usually takes 24 to 48 hours to verify your identity.
Once approved, your Cash App weekly sending limit will increase to $7,500, and you will also have a higher receiving limit.
Why Is Cash App Saying "Couldn't Verify Your Identity"?
If you're getting an error that says "Cash App couldn't verify your identity," it means that something in your submission doesn’t meet their requirements. Here are the most common reasons and how to fix them:
1. Blurry or Unclear ID Photos
✅ Fix: Make sure you take a clear photo of your ID with good lighting. Avoid glare, shadows, or blurry images.
2. Mismatched Information
✅ Fix: Ensure that the name and birthdate on your ID match exactly with the details on your Cash App account.
3. Using a VPN or Public Wi-Fi
✅ Fix: Turn off any VPN and switch to stable private Wi-Fi or mobile data before submitting your verification request.
4. SSN Issues
✅ Fix: If your SSN is incorrect or belongs to another person, Cash App will reject your verification. Double-check and enter the correct last four digits.
5. Already Reached Verification Attempts Limit
✅ Fix: If you've tried multiple times and failed, wait 24–48 hours before trying again. If the issue persists, contact Cash App support.
How Do I Verify My Identity on Cash App to Increase My Limit?
If you're struggling with verification, follow these detailed steps to get it done correctly:
1. Update Your Cash App
Before verifying, ensure your Cash App is updated to the latest version.
2. Use a Valid Government-Issued ID
Accepted IDs include:
- Driver’s License
- Passport
- State ID
Do not use a school ID, work ID, or expired documents.
3. Take a High-Quality Selfie
- Ensure your face is well-lit and visible.
- Avoid wearing hats, sunglasses, or masks.
- Keep your phone steady to avoid blurriness.
4. Double-Check Your Personal Information
- Your full name, birthdate, and SSN must exactly match what’s on your ID.
5. Wait Patiently for Approval
After submitting, wait 1–2 business days for approval. Avoid resubmitting multiple times, as this can delay the process.
By default, unverified Cash App users have lower limits. Here’s a breakdown:
Cash App Limit Unverified AccountVerified Account
Cash App Sending Limit -$2,500 per week to $7,500 per week
Cash App Receiving Limit- $1,000 per month to Unlimited
Cash App Bitcoin Withdrawal- Not allowed
How to Increase Your Cash App Limit?
If your Cash App limit is still $2,500, it means your verification is incomplete or was rejected. Check for these issues:
✅ Pending verification – Wait for approval.
✅ Verification failure – Try resubmitting.
✅ Technical issues – Update Cash App and clear the cache.
What to Do If Cash App Still Won't Verify Your Identity?
If you’ve tried everything and Cash App still won’t verify your identity, here are a few extra steps:
1. Contact Cash App Support
If your verification keeps failing, reach out to Cash App Customer Support through:
- The Cash App Help Center
- Twitter (@CashSupport)
- The in-app support option
2. Use a Different ID
If your ID isn’t working, try a different valid government-issued document.
3. Try Again Later
Sometimes, the system has technical glitches. Wait 24–48 hours and try again.
4. Check for Account Restrictions
If your account has been flagged for suspicious activity, Cash App might restrict verification. In this case, contacting support is the best option.
Final Thoughts
Increasing your Cash App limit from $2,500 to $7,500 requires successful identity verification. If Cash App can’t verify your identity, it’s usually due to incorrect information, poor-quality ID photos, or technical issues. By following the steps outlined in this guide, you can fix the issue and get verified successfully.